By questioning the traditional agency model we’ve come up with some pretty smart answers. We’re lean, we’re honest, we’re collaborative and we create excellent work that’s tailored to you.
WHAT WE DO
STRATEGY & PLANNING
No matter what the project size, we ask and we analyse to define clear strategic goals and produce a plan to ensure a smooth delivery. Everything is documented and approved up-front to ensure there are no nasty surprises.
We build engaging content experiences and websites for retailers, publishers and small businesses. Using our collaborative model we can build on platforms such as Wordpress, SilverStripe and Expression Engine.
You name it. We can integrate with it. Few websites these days are stand-alone entities and we can integrate with anything from Inventory and POS systems through to accounting and CRM platforms.
Once your site is built the journey has only just begun. We use tools such as Google Analytics and Visual Website Optimizer to gather information and turn the data into actionable insights. We iterate and we iterate again.
MAINTENANCE & SUPPORT
We can support you to maintain your platform post launch, making tweaks to improve conversations or troubleshooting technical issues that may arise. Think of us as an extension of your team rather than a vendor.
HOW WE DO IT
You start by working with the core team at Digital Outlook and once the solution is locked down, we build a team and collaborate to make it happen.
We have access to a bank of hand-picked senior talent in every discipline – writers, designers, developers and content creators. That way, we base our technical solution on what’s best for your business – not on having a room full of people we need to keep busy.
And we’re honest about who we partner with. If we’re sending things offshore, we won’t hide that fact from you. Unusual, we know. And we’re light on our toes to keep everyone’s costs sensible.
We’re big on details – the more detail we go into with our specs, wireframes, briefs, project plans etc, the smoother your delivery. So forgive us if we ask you lots of questions at the beginning.
We keep the project on track and manage risk using a clear project plan and regular communication. We also make sure that you know what we need from you and when it needs to be delivered by.
Our process is transparent and iterative, so you’ll always know when and why we are researching, brainstorming, concepting, designing and programming.
- 1. Understand the objectives
- 2. Formulate a strategy & solution
- 3. Design &
- 4. Test &
- 5. Monitor,
WANT TO GET STARTED?
We’re always interested to hear about exciting, new projects and can advise you on the best solution for your budget. If we can’t assist, we’re happy to refer one of our partners who might be a better fit for the project.