What can you expect from us?

  • Mobile first UX and design

  • Loved by Google and SEO experts

  • Easy to add content, no HTML expertise

  • Integrated tools for marketing campaigns

  • Pass Google’s Speed test

  • Integration with other services, ERPs and CRMs

  • Designed to increase conversions

  • Dedicated ongoing technical and training support

Proud to Partner With

Client Success Stories


  • Digital Outlook has been outstanding for our business. Before partnering with them to redevelop our website, they took the time to deeply understand our brand, customers, and market. Since then, they’ve seamlessly integrated with our business, dedicating the necessary time to grasp the detail our brand demands. They work closely with us to achieve and sustain the high standards we envisioned for our website.





    No request is ever too much, or problem too big. Nigel and the team respond swiftly, calmly, and efficiently to any challenges. We appreciate working with them, their professionalism, knowledge, and ideas that they bring to our team. I highly and confidently recommend Digital Outlook.


    Natalie Brusnahan Head Of Retail (partners since 2019) Provincial Home Living

  • Digital Outlook has been a game-changer for our business. Unlike other agencies we've partnered with, they take the time to fully immerse themselves in our operations, gaining a deep understanding of our customers and industry. They seamlessly integrate into our team, working with us rather than just for us.





    They're always ready to go the extra mile, consistently bringing us innovative ideas and responding swiftly when there are issues. As a small business, we appreciate their focus on finding smart strategies to boost our revenue and streamline our processes. I highly recommend Digital Outlook and have confidently referred them to other businesses.


    Kate Peddie Marketing Director (partners since 2016) SportsCo

  • After working with the team at Digital Outlook for a number of years, the quality of service and the whole journey was amazing. They are very process-driven in the way they scope their projects, UX and design perfect for our brand and development quality very good.





    From end to end, Digital Outlook has made our life much easier.


    Diogo Rodrigues eCommerce Manager Havaianas

  • We love working with Digital Outlook!





    Nigel and his team are professional and service-oriented, and have been great at understanding quite a complex brief and the needs of our business. They’ve implemented eCommerce solutions on both Magento 1 and Shopify, following a clear, structured process with no unexpected surprises.





    We have loved working with them, and highly recommend them!


    Fleur Studd Owner (partners since 2015) Market Lane Coffee

  • Nigel and the Digital Outlook team are an absolute pleasure to work with! They are true professionals and masters when it comes to project management. They took time to understand the Homyped rebrand and worked closely with us to achieve our ambitious plans; delivering a high-quality ecommerce website, both on-time and on-brand, to ensure longevity for the business.





    Would highly recommend to anyone looking for a reliable digital partner!


    Brogan McClelland Marketing Manager (partners since 2018) HomyPed

  • It has been an absolute pleasure to work with Digital Outlook. Right from the very start, they made an effort to understand the project and design a website that worked for all parts of our business and supported our Taste Of Harmony campaign.





    We've worked with Digital Outlook for more than four years and have doubled our participants and only have positive feedback on how great and easy to use the platform is, from our corporate partners and the public.





    The team continues to support our business and improve the platform year-on-year.


    Sebastian Geers Program Manager (partners since 2015) A Taste of Harmony

  • CareAbout partnered with Digital Outlook in 2017 to develop our website at a time when the business was starting out.





    They led the process from start to finish, gaining a solid understanding of our business and requirements and they are a key part of our team as we continue to grow and the online platform becomes even more important.





    They have been professional, organised and responsive as well as fun to work with.


    Melissa Marshall Digital Manager CareAbout

FAQS

At Digital Outlook we are platform agnostic, meaning we don’t limit our solutions to a single technology. Our primary goal is to identify and deploy the eCommerce platform that best fits the unique needs and budget of your business. Among the platforms we support are Magento 2 (now Adobe Commerce), Shopify/Shopify Plus and WordPress/WooCommerce.

We approach every project with a fresh perspective, regardless of the chosen platform or budget constraints. This involves a thorough analysis of your business requirements to design a scalable and growth-oriented eCommerce solution. Our commitment extends beyond the build phase; we provide comprehensive ongoing support services to all our customers.

We understand that the launch of your eCommerce site is just the beginning of its journey. We offer a comprehensive suite of support and maintenance services designed to ensure your platform operates smoothly and securely. Our services include:

  • Feature Updates: As your business grows, your site needs to evolve. We support the integration of new features and functionalities that enhance user experience and boost conversions.
  • Performance Optimisation: We routinely analyse the performance of your site and make necessary adjustments to improve load times, responsiveness, and overall user experience.  Our sites regularly score 80+/100 on mobile devices when analysed against Google’s Core Web Vitals
  • Conversion Optimisation: Leveraging analytics and user behaviour data, we implement strategies aimed at increasing conversion rates, such as optimising check-out processes, improving site navigation, and personalising user experiences.
  • Ongoing Technical Support: We provide continuous monitoring and rapid response to any technical issues that may arise, ensuring minimal downtime and optimal performance of your site.
  • Security Updates: Security is paramount in the eCommerce space. We regularly update your site with the latest security patches and protocols to safeguard your business and customer data against emerging threats.
  • Content Management Support: Our team assists with content updates and management if your team can’t do so.
  • Training: We create a detailed training document (on Google Docs) at the outset of each site build. This document serves as a comprehensive training manual that’s continuously updated as your site evolves.  This ensures our anyone on your team can independently manage the site.

Choosing a Melbourne-based company like Digital Outlook for eCommerce website development offers significant advantages. While our development team operates from Hanoi, leveraging cost efficiencies and global tech expertise, all project management and UX/design are conducted from our Melbourne office. This structure allows us to provide competitive pricing while ensuring the highest levels of account and project management.

We proudly service customers across Australia, as well as in the UK and America, offering our expertise globally.

WANT TO GET STARTED?

We are always interested to hear about exciting, new projects and are happy to spend an hour or two to hear about your business. CONTACT US