A comprehensive solution with a Coffee Club subscription service, booking of classes, gift vouchers and integrated WordPress blog.
We're Magento Experts
If you’re a retailer, big or small, and you’re set to navigate the complexities of building an online store, we’ll be your guide. In fact, we’ll power you through that labyrinth and bring you out the other side with a pain-free multi-channel e-commerce site that looks great and converts. Melbourne based, Magento-certified and trading since 2007, our technologists, marketers and project managers live and breathe retail.
Need a new store, or help with an existing one?
Complete eCommerce Solutions
Marketing Driven Solutions
We'll scope, design and build a website that will make your marketing team want to constantly high-five us. How? With a strategy and platform custom-made to do all the right things – attract new customers, convert sales, increase average order values and turn new customers into forever loyal ones.
Magento’s out-of-the-box functionality is a solid starting point, we then extend features and functionality using extensions and custom code and integrate marketing platforms to assist all of your marketing efforts post launch.
Back Office Integration Specialists
Few eCommerce websites exist in isolation; to form a cohesive ecosystem you need to integrate with different types of platforms. Magento 2's APIs are considerably more extensive and efficient than Magento 1 and don’t worry - if an existing web service or extension doesn't exist, we’ll custom build a module to do exactly what you need.
- ERP and stock system integration
- Email and CRM integration
- Social media and marketing integration
- Payment providers
- Shipping fulfilment integration
Cutting Edge Development
Sometimes off-the-shelf just doesn't cut it. Unlike hosted platforms, Magento offers the flexibility to modify the codebase to create custom functionality or integrate with any third party application. This is where our Magento-certified analysts and developers come into their own - scoping and building custom modules to tailor a solution to your specific requirements.
All of our websites are backed by a 45-day warranty so that any issues post launch are quickly resolved and at no cost to your business.
Measurement & Data
Once we’re done, we’re never really done – we keep busy monitoring the measurement tools we built into your Magento site, giving us the data to drive continuous measurable improvement. Here are a few of the ways we set-up your site before launch.
- Google Analytics Enhanced Ecommerce - unlocking new reports that truly extend the capabilities of your website analytics
- Google Analytics custom event tracking - set-up so we can measure visitors who click to find a store, click to call, use product filters or even look at the size charts
- Screen recordings and Heatmaps - using tools such as HotJar to uncover hidden bottlenecks, frustrations, and identify problems that raw numerical data and charts can't tell you
Flexible Support Options
The level of support you need to maintain and trade your site will vary depending on the size of your team and trading budgets. We offer monthly retainers for established retailers looking for continuous improvements and proactive support through to a more flexible Magento support model, where ad-hoc updates are quoted up-front.
OUR MAGENTO WEBSITES
Comfort & Fit
An online store that self-assists customers to find the right comfort footwear based on their medical condition or shoe features. Supports wholesalers who can view stock levels and prices online and order without having to fax or call head office.
Patagonia approached Digital Outlook in search of an agency-alternative, to maintain their Magento website and become an extension of the team. They needed someone to upgrade their existing platform, manage seasonal refreshes and support the marketing team to create landing pages and promotions.
An integrated Magento website for a great Tassie export.