Based in Melbourne, our agency is home to a team of certified Magento (Adobe Commerce) developers. We partner with both local and international brands to build, maintain and optimise their Magento Open Source and Adobe Commerce platforms.

With a robust portfolio that includes B2C and B2B solutions, as well as multi-channel and international platforms, we cater to a diverse range of retailers, continuously adapting to meet their evolving needs.

Our Adobe Magento Services

  • New Builds

    Looking to create an online store for your B2C or B2B business from the ground up? We'll be your trusted partner, walking you through every step, from meticulously documenting the solution to designing a conversion-focused experience, and ensuring seamless integration into your tech stack.

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    Magento Maintenance

    Our comprehensive post-launch support keeps your Adobe Magento store up-to-date, secure, and optimised for peak performance. Our ongoing maintenance and support services ensure a reliable shopping experience for your customers and improves key conversion metrics.

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  • B2B eCommerce

    We can kick-start your B2B journey or migrate your existing ordering systems to use the best-in-class B2B features and tools. Our approach to B2B eCommerce aligns with the same UX expectations as B2C customers, but with additional functions such as custom catalogues, bulk ordering and flexible pricing.

  • Integrations

    Our Adobe Magento solutions seamlessly integrate with your existing systems, enhancing efficiency and minimising disruption to your operations. We have a proven track record of integrating Adobe Magento with enterprise ERP systems, PIMS, CRMs, and other external systems via flat file and API methods.

  • Performance Optimisation

    We begin with a technical audit and create a detailed optimisation plan encompassing your server setup, caching configuration, media compression, code and database optimisation, and addressing plug-in bottlenecks. Our goal is to achieve exceptional performance while preserving all UX/UI features.

  • Rescue Projects

    We are your dependable Plan B when Plan A falls short, offering a solid partnership to revive your platform. Specialising in the takeover of existing stores, we devise a strategy to stabilise and boost performance, while setting up a proactive team dedicated to ongoing store maintenance.

Magento Success Stories

More Of Our Work

The Ultimate Enterprise Solution

Rich Features Out-of-the-Box

Adobe Magento goes beyond the basics, offering a wealth of built-in features that make it an all-encompassing solution. Right out of the box, you have access to advanced inventory management, multi-store capabilities from a single admin panel and support for international commerce with multiple payment gateways, multi-currency and multi-language functionalities.

Tailor-Made Experiences

While Adobe Magento offers a wealth of rich features right out of the box, the platform’s open-source nature provides complete freedom to modify, tweak, and overhaul every aspect of your online store. From the layout and user interface to payment gateway integrations and product display options, you can create a shopping experience that's uniquely tailored to your brand's vision and your customers' needs.

SaaS Services

If you're using Adobe Commerce, your license includes access to several cloud-based SaaS services designed to enhance the functionality and performance of your eCommerce platform. Among these are Live Search and Product Recommendations, both powered by Adobe Sensei, all at no additional cost.

Other Adobe products are built to work synergistically with Commerce, such as Adobe Experience Manager (AEM), Adobe Analytics and Adobe Target.

Robust and Scalable Architecture

Adobe Commerce Cloud is built on a formidable architectural framework that supports businesses of all sizes. One of its standout features is its unparalleled scalability, which means that as your business grows, Adobe Commerce grows with you. Its cloud-based options offer automatic scaling to meet real-time demands. The platform's robust and scalable architecture provides a solid foundation that not only meets your immediate requirements but also accommodates your future growth ambitions.

Integrated SEO and Marketing Tools

Magento is superior for SEO compared to other hosted platforms due to its high customisation capabilities, which allow for extensive control over SEO elements such as URLs, meta tags, and site architecture.

The platform offers advanced SEO features right out of the box, including support for rich snippets, comprehensive sitemaps and the use of templates for dynamically creating meta titles and descriptions. 

Our Build Process

  • Discovery & Estimate

    We undertake a detailed discovery phase and then develop and present a strategy tailored to your objectives, complete with a time and effort estimate.

  • Delivery Roadmap

    We share the project delivery roadmap across all the streams, including the buyer's experience, backend features and integrations. All teams sign-off before moving to the next stage.
  • Design & Development

    We adhere to a structured design and development process for the largest portion of the project. This encompasses the UX, all Magento development, and integrations.

  • Testing, UAT and Deployment

    Our internal testing process includes thorough initial tests by our QA team, followed by User Acceptance Testing (UAT). This ensures the solution meets quality standards and your expectations before going live.

  • Ongoing Support

    Post-launch, we provide a comprehensive warranty period to ensure everything runs smoothly. We also begin to formulate an ongoing program of work, designed to maintain and optimise your store.

What Our Clients Say

  • Provincial Home Living

    Digital Outlook has been outstanding for our business. Before partnering with them to redevelop our website, they took the time to deeply understand our brand, customers, and market. Since then, they’ve seamlessly integrated with our business, dedicating the necessary time to grasp the detail our brand demands. They work closely with us to achieve and sustain the high standards we envisioned for our website.





    No request is ever too much, or problem too big. Nigel and the team respond swiftly, calmly, and efficiently to any challenges. We appreciate working with them, their professionalism, knowledge, and ideas that they bring to our team. I highly and confidently recommend Digital Outlook.


    Natalie Brusnahan Head Of Retail (partners since 2019)Provincial Home Living
  • SportsCo

    Digital Outlook has been a game-changer for our business. Unlike other agencies we've partnered with, they take the time to fully immerse themselves in our operations, gaining a deep understanding of our customers and industry. They seamlessly integrate into our team, working with us rather than just for us.





    They're always ready to go the extra mile, consistently bringing us innovative ideas and responding swiftly when there are issues. As a small business, we appreciate their focus on finding smart strategies to boost our revenue and streamline our processes. I highly recommend Digital Outlook and have confidently referred them to other businesses.


    Kate Peddie Marketing Director (partners since 2016)SportsCo
  • Havaianas

    After working with the team at Digital Outlook for a number of years, the quality of service and the whole journey was amazing. They are very process-driven in the way they scope their projects, UX and design perfect for our brand and development quality very good.





    From end to end, Digital Outlook has made our life much easier.


    Diogo Rodrigues eCommerce ManagerHavaianas
  • Market Lane Coffee

    We love working with Digital Outlook!





    Nigel and his team are professional and service-oriented, and have been great at understanding quite a complex brief and the needs of our business. They’ve implemented eCommerce solutions on both Magento 1 and Shopify, following a clear, structured process with no unexpected surprises.





    We have loved working with them, and highly recommend them!


    Fleur Studd Owner (partners since 2015)Market Lane Coffee
  • HomyPed

    Nigel and the Digital Outlook team are an absolute pleasure to work with! They are true professionals and masters when it comes to project management. They took time to understand the Homyped rebrand and worked closely with us to achieve our ambitious plans; delivering a high-quality ecommerce website, both on-time and on-brand, to ensure longevity for the business.





    Would highly recommend to anyone looking for a reliable digital partner!


    Brogan McClelland Marketing Manager (partners since 2018)HomyPed
  • A Taste of Harmony

    It has been an absolute pleasure to work with Digital Outlook. Right from the very start, they made an effort to understand the project and design a website that worked for all parts of our business and supported our Taste Of Harmony campaign.





    We've worked with Digital Outlook for more than four years and have doubled our participants and only have positive feedback on how great and easy to use the platform is, from our corporate partners and the public.





    The team continues to support our business and improve the platform year-on-year.


    Sebastian Geers Program Manager (partners since 2015)A Taste of Harmony
  • CareAbout

    CareAbout partnered with Digital Outlook in 2017 to develop our website at a time when the business was starting out.





    They led the process from start to finish, gaining a solid understanding of our business and requirements and they are a key part of our team as we continue to grow and the online platform becomes even more important.





    They have been professional, organised and responsive as well as fun to work with.


    Melissa Marshall Digital ManagerCareAbout

Magento Development FAQS

Since April 2021, Magento has been rebranded as Adobe Commerce. The platform is offered in three versions: Magento Open Source, formerly known as Magento Community; Adobe Commerce, which was previously referred to as Magento Commerce and Enterprise; and Adobe Commerce Cloud, formerly known as Magento Commerce Cloud and Magento Enterprise Cloud Edition. 

At Digital Outlook, we prioritise excellence right from the start. Our approach includes thoroughly researching and defining the optimal solution before any development begins. This foundational work ensures that every customisation we implement is structured as a separate custom module, employing techniques such as overrides, events, or observers. This method not only adheres to Adobe's stringent coding standards but also facilitates easier upgrades.

Our team boasts Adobe Commerce certifications, reflecting our deep expertise and commitment to quality.

We don't just see ourselves as service providers; we are an extension of your team, placing immense value on customer service and aiming to forge long-term relationships that have a significant impact on your success.

Moreover, our team is both talented and steadfast, comprised of developers and project managers who are not only skilled but also loyal. This continuity means that the same dedicated team will handle your project from initial build through to ongoing maintenance, ensuring consistency and reliability in every interaction.

No, we don't. Our dedicated team is entirely in-house, forming an integral part of the Digital Outlook family. On rare occasions, we may engage a freelance developer for specialised technologies outside our core expertise (such as Salesforce or HubSpot).

Our headquarters are located in Elsternwick, Melbourne, serving as the hub for all project management and design activities.

The development and testing teams operate out of our Hanoi, Vietnam office.

Your primary point of contact will be based in our Melbourne office, although you will also interact with members of our Hanoi team at various stages of your project.

We proudly service customers across Australia, as well as in the UK and America, offering our expertise globally.

Magento development entails designing and customising online stores on the Magento platform. This process involves constructing the website’s architecture, integrating key functionalities, customising the UI/UX, and incorporating payment and shipping options.

Our Magento eCommerce development team is dedicated to creaing a seamless online shopping experience on Magento Open Source and Adobe Commerce.

Achieving this requires a collaborative effort among our skilled designers, developers, and stakeholders to fulfill all goals and requirements effectively.

No, we are not limited to just Magento. While it is one of our core areas of expertise, we also develop solutions using Shopify and WordPress.

We consider ourselves platform-agnostic, which means we prioritise your specific needs and budget. After a thorough discovery phase, we recommend the best platform that aligns with your requirements, ensuring optimal results and cost-effectiveness

Adobe Commerce, formerly known as Magento Commerce, is a premium, fully-featured eCommerce platform. It offers a hosted solution, which enhances speed, stability, and security, relieving merchants of the hosting responsibilities. This version includes advanced functionalities like B2B features, customer segmentation, and automatic scaling capabilities.

Additionally, Adobe Commerce provides free access to SaaS services such as Live Search and Product Recommendations powered by Adobe Sensei, enhancing user experiences with AI-driven tools.

In contrast, Magento Open Source is a free, self-hosted version suitable for smaller businesses or startups. While it allows for extensive customisation, it lacks the advanced features and dedicated support available with Adobe Commerce, and the merchant must manage hosting and security.